Due to system maintenance, www.etrade.com.hk and its trading platforms will not be accessible during 19 June 19:00pm (Sat) to 20 June 09:00am (Sun). Thank you for your kind attention and sorry for any inconvenience caused

Customer Service

Residents of Asia Pacific
Telephone: +852 3191 3000
Office Hours: 9:00 - 18:00
(Hong Kong Time)
Email Us
Print | Save
Privacy of Your Personal Data

From time to time, it may be necessary for you to supply E*TRADE Securities (Hong Kong) Limited and/or its Singapore Branch ("E*TRADE") with your personal data in connection with the opening, maintenance and continuation of accounts, and the provision of financial products and services.

With your consent, E*TRADE and its affiliated companies may use your personal data, including your name and contact details, in order to market financial products and services to you. E*TRADE may also provide your personal data to third parties, within and outside of Hong Kong and/or Singapore, that provide financial products and services so that they can send you marketing and promotional materials in relation to the products they offer on behalf of E*TRADE. These marketing materials may be sent to you by postal mail, email or other means. Before using or providing your personal data for these purposes, E*TRADE is required to obtain your written consent. You may withdraw your consent to the use and provision of your personal data for direct marketing at any time in the future. If you wish to withdraw your consent, please contact our customer hotline at +852 3191 3399 / +65 6424 8669.

The provisions set forth above are in addition to E*TRADE's global Privacy Statement which provides a comprehensive explanation of how we collect, use, protect and share your personal data. Please click here to review the Privacy Statement

Please contact our Compliance Officer with requests for access or correction to your personal data and questions about our policies or practices:

Compliance Officer - Retail Data Protection
Address: Office 802, LHT Tower, 31 Queen's Road Central, Hong Kong
Phone Number: +852 3191 3399 / +65 6424 8669.


This website is targeted primarily at Hong Kong residents. This website and the information contained herein are not directed at, or intended for distribution, publication, circulation or dissemination to or use (collectively "Use") by, any person and/or entity residing or locating in Japan, and or any jurisdiction where such Use is contrary to any applicable laws or regulations in the relevant jurisdiction or is restricted without obtaining the necessary licenses or authorizations by E*TRADE or its affiliates. By accessing this website, you are representing and warranting that the applicable laws and regulations of your jurisdiction allow you to access the information. If in doubt, you should consult your legal advisor.

This website is intended for information purposes only and does not constitute an offer or invitation to sell or a solicitation for any products or services. E*TRADE and its affiliates make no advice or recommendation to any person or class of persons. You should make your own risk assessment and seek professional advice, where necessary.

The price of investments may go up or down. The possibility of incurring investment losses is as likely as that of making profit. E*TRADE and its affiliates accept no liability whatsoever for any direct or consequential losses arising from or in connection with the use of this website or its content. ETRADE Securities (Hong Kong) Limited ("E*TRADE HK") is licensed by the Securities and Futures Commission in Hong Kong (CE No.: ACT764) and has its principal place of business at Office 802, LHT Tower, 31 Queen's Road Central, Hong Kong. E*TRADE HK and E*TRADE Securities LLC are wholly owned indirect subsidiaries of E*TRADE FINANCAL Corp. which is listed on NASDAQ under symbol ETFC.

While every care has been taken in preparing the information and materials contained in this website, such information and materials are provided to you "as is" and without warranty of any kind, either express or implied.

System response and account access times may vary due to a variety of factors, including trading volumes, market conditions and system performance

©    E*TRADE FINANCIAL Corp. All rights reserved. E*TRADE is a registered trademark and the E*TRADE logo is a trademark of E*TRADE FINANCIAL Corp.